bookings, payments & cancellations

My approach is all about spending time with my clients..
If you miss any appointment, without a minimum of 24 hours notice, you may be charged for the time that you were scheduled. This amount must be paid before your next appointment.
Please arrive no more than 5 minutes early for your consult as I do not have a waiting area. If you arrive late this may limit the time I have available to spend with you. 
Thanks for your understanding and cooperation.
BOOKINGS
To make a booking please call, text, email or book online. 
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If you're wanting a Naturopathic consult please remember I need you to complete an online questionnaire prior to your appointment, so allow enough time to do this (it will take you about 30 minutes), plus a pre appointment information form.

Clinic hours are:
Tuesday, Wednesday, Friday 10am - 6.30pm
Saturday 11.30am - 5pm
CANCELLATIONS
I have a 24 hour cancellation policy. I need 24hrs notice (phonecall, txt or email) if you are unable to make your appointment. I am happy to re book you. Whilst I appreciate that things come up, please understand that I am unable to fill bookings at short notice and will be out of pocket as a result.

Payment is expected only for late cancellations or no-shows as follows:

Late Massage Cancellations incur a full payment fee ($80 or $50)
Late Naturopathic follow up cancellations incur a full payment fee ($37.50)
Late New Patient Naturopathic Cancellations incur a 50% fee ($128.75)

Booking & Cancellation policies
PAYMENTS
Payment in full must be made at the time of your appointment.
You can pay by Mastercard, Visa, EFTPOS or cash
phone: 04 569 7832
​tx: 027 251 9553